Privacy Policy

How Prima Cripso collects, uses, and protects your personal data.

Last updated: August 6, 2026

Prima Cripso (operated by PRIMA CRIPSO LTD, UIC 208910026) (“Prima Cripso”, “we”, “us”) respects your privacy. This policy explains what personal data we process when you use our website and exchange services, why we process it, and what rights you have under applicable data-protection law (including the GDPR).

1. Who is responsible for your data?

The data controller is PRIMA CRIPSO LTD (UIC 208910026), BULGARIA, Sofia (1000), Sredets district, Tsar Osloboditel, 14, floor 5-6. Contact: support@example.com.

2. What data we collect

  • Account data — name, email, phone, date of birth, nationality, and credentials you provide during registration.
  • Verification data — identity documents, proof of address, selfies or liveness checks, and AML screening results from our KYC provider.
  • Financial data — bank account details, transaction history, wallet addresses, order records, and balances.
  • Technical data — IP address, device type, browser, session logs, and security events.
  • Communications — support tickets, emails, and call notes when you contact us.

3. Why we use your data

We process personal data to open and manage your account, execute trades and transfers, comply with AML/KYC and MiCA obligations, prevent fraud, improve our services, and communicate with you about your account or regulatory changes.

4. Legal bases

Depending on the activity, we rely on contract performance, legal obligation, legitimate interests (such as security monitoring), or your consent where required (for example, optional marketing).

5. Sharing with third parties

We may share data with identity-verification partners, banking and payment partners, liquidity providers, cloud hosting providers, professional advisers, and competent authorities when the law requires it. We do not sell your personal data.

6. International transfers

Where data is transferred outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

7. Retention

We keep data for as long as your account is active and for periods required by financial-regulation and tax law thereafter. Verification and transaction records may be retained for several years after account closure.

8. Your rights

You may request access, rectification, erasure, restriction, portability, or object to certain processing. You may withdraw consent at any time where processing is consent-based. You also have the right to lodge a complaint with your local supervisory authority.

9. Cookies

We use essential cookies to keep you signed in and secure the platform. Analytics cookies, if enabled, help us understand how the site is used. You can manage preferences in your browser or via our cookie banner where shown.

10. Contact

For privacy questions or to exercise your rights, email support@example.com.